Privacy Policy

Last updated May 13, 2022


This Privacy Policy describes how Shamiri collects and processes your personal information when you seek our Services directly or indirectly through us, our websites, our applications and other platforms that reference this Privacy Policy. In this Privacy Policy,we seek to explain to you in the clearest way possible what information we collect, how we store it, process it, use it and what rights you have in relation to it.
Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you voluntarily disclose to us. In Short:
We collect personal information that you provide to us such as name, address, date of birth, gender, contact information, next of kin, medical history and other personal information that will assist us in providing our Services to you.  We collect personal information that you voluntarily provide to us when seeking our Services, expressing an interest in obtaining information about us or our products and services, when participating in our activities or otherwise contacting us (the Services).


The personal information that we collect depends on the context of your interactions with us and the Services you seek from us or use. The personal information we collect may include the following:

Name and Contact Data. We may collect your first and last name, email address, postal address, phone number, billing address, information provided for the purpose of addressing questions and or complaints, and other similar contact data.
Medical History. We may collect data on your medical history in order to effectively provide the Services to you.
Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.
Information Automatically Collected. We automatically collect certain information when you visit us, use orseek our Services. This information does not reveal your specific identity(like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of Services, and for our internal analytics and reporting purposes.We may also obtain other information about you from external and other sources, such as public databases, joint marketing partners, social media platforms (such as Instagram), as well as from other third parties when you seek our Services through such external sources.All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.  


2. HOW DO WE USE YOUR INFORMATION?

In Short:

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and upon your consent.


We use personal information collected for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.  We use the information we collect or receive:

To effectively provide the Services to you. We require certain information in order to ensure the Services are provided in an effective manner beneficial to you.

To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies and other general correspondences between you and us.

To post testimonials. We post testimonials about that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, correct,or delete your testimonial, please contact us at team@shamirihealth.com and be sure to include your name, testimonial location, and contact information.

To obtain Feedback. We may use your information to request feedback, provide functionality, analyse/measure our performance, fixerrors, and improve your experience and our effectiveness when you seek our Services.

To protect our Clients. We may use your information in our efforts to keep our services secure and safe as we work towards preventing and/or detecting any fraudulent activities that may occur when you use or seek our Services.  

To enforce our terms, conditions and policies.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use yourinformation for other Business Purposes, such as data analysis, identifying yourpreferences and usage trends, determining the effectiveness of our promotionalcampaigns and to evaluate and improve our Services and your experience.  


3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short:

We only share your personal information upon obtaining your consent, in accordance with applicable laws with regard to your rights, or to fulfil our obligations to you.

There are several circumstances that may require us to share your personal information with third parties based in countries where we are operate. By accepting our terms of service, you voluntarily consent to the sharing of your personal information as we may deem appropriate.Where we deem it appropriate to share your data with a third party, we will ensure that such data is not used for purposes beyond the legally acceptable basis for which it was provided or requested.We will only share your personal data with third parties who will agree to adhere to or mirror the terms of our Privacy Policy and prevailing legislation relating to data privacy. We may process or share data based on the following legal basis:

Consent: We may process your personal information if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your personal information when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). More specifically, we may need to process your data or share your personal information in the following situations:  

Vendors, Consultants and Other Third-Party Service Providers. We may share your personal information with [third party vendors, service providers, contractors or agents who perform services for us or on our behalf] and require access to such information to do that work. We may therefore allow selected third parties to use tracking technology, which will enable them to collect data to better your experience in the course of seeking or using our Services. This information may be used to, among other things, analyse and track data, determine the efficiency of the Services and better understanding of our market presence. Unless stated otherwise in this Privacy Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.  

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets,financing, or acquisition of all or a portion of our business to another company.  

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you seek our Services.These companies may use information about your visits to our website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.  

Affiliates. We may share your information with our affiliates,in which case we will require those affiliates to honour this Privacy Policy.Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.      

Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.    

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short:

We only share information with the following third parties.   We may only share and disclose your personal information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices.If we have processed your data based on your consent and you wish to revoke our consent, please contact us.

However, please note that while we endeavour to only associate with third parties with values and policies similarto our privacy policy, we can in no way guarantee the privacy of personal datathat you provide to these third parties after you stop using our Services. Whenin doubt, please consult the privacy policy of the third parties before youprovide personal and/or confidential information to these websites.


5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help in the identification of the device that has been used to access our platforms and services and assist in the processing of data collected in a user-friendly manner and tailor our Services and platforms to the tastes and needs of persons who access our platforms and intend on using our Services. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short:

If you choose to register or log in to our websites using a social media or other third-party account, we may have access to certain information about you.

We may offer you the option of registering and logging into our Services using your third-party social media account details (like your Apple or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address,profile picture as well as other information you choose to make public.  We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you when you seek our Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their Privacy Policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences when you seek or use our Services.  


7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short:

We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.

We cannot guarantee the safety and privacy of the information you provide to any third parties that you may interact with in the course of seeking or using our Services. Any data collected by third parties, who are not affiliated with us, is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that maybe linked to the use of our Services. You should review the policies of such third parties and contact them directly to respond to your questions.


8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to us is at your own risk. You should only access the Services within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?
In Short:

We do not collect data from minors.

We do not knowingly collect or solicit data from minors without seeking the consent of their parents or guardians. By seeking or using our services, you represent that you are an adult or that you are the parent or guardian of such a minor that may need our services and consent to us processing the data of such a minor. Nonetheless, if we learn that personal information from minors has been inadvertently collected,we will take reasonable measures to promptly delete such data from our records.If you become aware of any data we have collected from a minor, please contact us team@shamirihealth.com

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

Every person who in the course of seeking or using our Services provides personal information to us is entitled to the following rights:·        the right to be informed of the use to which their personal information is to be put;·        the right to access their personal data in our custody;·        the right to object to the processing of all or a portion of their personal information where such information is inaccurate or such processing becomes unlawful or such information is pending verification;·        the right to correction of false or misleading data; and·        the right to deletion of false or misleading information.Every request/complaint from such a person may be directed to[osborn@shamiri.institute] who will advise on the request and/or complaint at the earliest opportunity without any undue delay.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. [As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

13. DO WE MAKE UPDATES TO THIS POLICY?

In Short:

Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. We reserve the right to update this Privacy Policy atany time, without notice. The updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. The notification will contain the information we intend to collect, how we will use that information, your rights in relation to the updated Privacy Policy and under what circumstances can that information be disclosed or shared with any third parties. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.