Last updated May 13, 2022
We collect personal information that you provide to us such as name, address, date of birth, gender, contact information, next of kin, medical history and other personal information that will assist us in providing our Services to you. We collect personal information that you voluntarily provide to us when seeking our Services, expressing an interest in obtaining information about us or our products and services, when participating in our activities or otherwise contacting us (the Services).
The personal information that we collect depends on the context of your interactions with us and the Services you seek from us or use. The personal information we collect may include the following:
Name and Contact Data. We may collect your first and last name, email address, postal address, phone number, billing address, information provided for the purpose of addressing questions and or complaints, and other similar contact data.
Medical History. We may collect data on your medical history in order to effectively provide the Services to you.
Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.
Information Automatically Collected. We automatically collect certain information when you visit us, use orseek our Services. This information does not reveal your specific identity(like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of Services, and for our internal analytics and reporting purposes.We may also obtain other information about you from external and other sources, such as public databases, joint marketing partners, social media platforms (such as Instagram), as well as from other third parties when you seek our Services through such external sources.All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and upon your consent.
We use personal information collected for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:
To effectively provide the Services to you. We require certain information in order to ensure the Services are provided in an effective manner beneficial to you.
To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies and other general correspondences between you and us.
To post testimonials. We post testimonials about that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, correct,or delete your testimonial, please contact us at firstname.lastname@example.org and be sure to include your name, testimonial location, and contact information.
To obtain Feedback. We may use your information to request feedback, provide functionality, analyse/measure our performance, fixerrors, and improve your experience and our effectiveness when you seek our Services.
To protect our Clients. We may use your information in our efforts to keep our services secure and safe as we work towards preventing and/or detecting any fraudulent activities that may occur when you use or seek our Services.
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use yourinformation for other Business Purposes, such as data analysis, identifying yourpreferences and usage trends, determining the effectiveness of our promotionalcampaigns and to evaluate and improve our Services and your experience.
We only share your personal information upon obtaining your consent, in accordance with applicable laws with regard to your rights, or to fulfil our obligations to you.
Consent: We may process your personal information if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your personal information when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). More specifically, we may need to process your data or share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets,financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you seek our Services.These companies may use information about your visits to our website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
We only share information with the following third parties. We may only share and disclose your personal information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices.If we have processed your data based on your consent and you wish to revoke our consent, please contact us.
If you choose to register or log in to our websites using a social media or other third-party account, we may have access to certain information about you.
We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to us is at your own risk. You should only access the Services within a secure environment.
We do not collect data from minors.
We do not knowingly collect or solicit data from minors without seeking the consent of their parents or guardians. By seeking or using our services, you represent that you are an adult or that you are the parent or guardian of such a minor that may need our services and consent to us processing the data of such a minor. Nonetheless, if we learn that personal information from minors has been inadvertently collected,we will take reasonable measures to promptly delete such data from our records.If you become aware of any data we have collected from a minor, please contact us email@example.com
In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
Every person who in the course of seeking or using our Services provides personal information to us is entitled to the following rights:· the right to be informed of the use to which their personal information is to be put;· the right to access their personal data in our custody;· the right to object to the processing of all or a portion of their personal information where such information is inaccurate or such processing becomes unlawful or such information is pending verification;· the right to correction of false or misleading data; and· the right to deletion of false or misleading information.Every request/complaint from such a person may be directed to[firstname.lastname@example.org] who will advise on the request and/or complaint at the earliest opportunity without any undue delay.
Yes, we will update this policy as necessary to stay compliant with relevant laws.